Vonage business app download

Includes messaging, video and presence. You can enjoy the convenient and intuitive interface for sending and receiving text messages using the same phone number as your desk phone. Windows msi Unity Call Center Agent Allows agents to control their call center presence, locate supervisors, and escalate calls.

Supports barge-in, alerts, and changing agent queue statuses. Windows msi Unity Receptionist Allows front desk call handling.

Displays visibility into a large number of concurrent calls using presence and call controls for redirecting calls. Windows msi Unity Dashboard Allows real-time display of call center queues and statistics on a large screen. View calls in the queue, average wait time, missed, received and answered calls.

Windows msi VideoConnect Collaborate in real-time with HD quality video conferencing from your desktop, web browser, smartphone, or tablet, in or out of the office. The Skype for Business connector gives you a robust set of features and easy integration with the Microsoft Skype for Business application. A single license allows you to install the communicator on one PC and up to five Android or iOS devices.

Did this article answer your question? Yes No. Thanks for your feedback. Use your Vonage Business phone system across multiple devices mobile, tablet, desktop in or out of the office. Enterprise SMS is a messaging solution available on smartphones, desktops, and iPads. This version includes several bug fixes and performance improvements. I'm glad I decided to listen to my wife and do more research on Vonage services. I previously had the typical home Vonage phone service which was just a setup to receive inbound calls from State-side numbers since I was living in Europe.

Vonage Business changed the game to allow me not only to keep my same State-side home number and apply it to my cell phone for answering calls but, to also receive calls on the Vonage Softphone app while I'm in Europe while having a European SIM chip in the cell phone. Plus, I do not get charged International carrier charges or deducted credit.

Calls made to my State-side number ring my cell phone and the State-side caller hears a US ring back instead of an International ring back. Receiving authentication calls to my Vonage Softphone app works as well. Well worth it if you primarily live or travel to Europe and want to primarily keep your European chip in your cell phone as everyday use.

I really do not like this app and would not use it if I didn't have to for work. This latest update is awful. I am off work and calls are still ringing on my phone even though I used the mute switch to mute my device in the app. All day long I kept getting ghost calls where it would pop up with a call that said blocked caller, say "Vonage business audio" ring for a single ring, then it would stop and a regular call would come in. I don't like how the call takes up the entire screen and you can't swipe it away if you're in the middle of something, you just have to wait for it to stop ringing.

I don't like that you can't see who answered the calls when you're working on a line that goes to multiple co-workers. All of our phones ring at the same time but you can't see if the call was answered? It just says missed call. When you answer a call sometimes it's still saying Vonage business audio in the background. When you try to call someone it won't ring, you hang up and try again and it shows the same call is still going on the background when you're already on the phone again.

I hate this app. Hi there, thank you for your feedback and we're sorry to hear about this issue. If this reoccur can you please email us at Customercare-vb vonage. Thank you. I just now am starting to use Vonage for my workplace. I have to protect the privacy of the clients of clients I work with majorly. I am super impressed with the whole app and the entire business phone integration. At least with google voice the call log was private within the app.

Currently on my personal device call log I see that it is from Vonage AND it lists the exact number calling me and the first and last name. I seriously hope there is an easy quick fix. Hi there! If you have any feedback or questions please send us to VBCFeedback vonage. The following data may be collected and linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age.

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